Performing a Factory Reset on an HP Laptop with Windows 10: A Step-by-Step Guide

Performing a factory reset on an HP laptop with Windows 10 is a straightforward process that involves accessing the recovery options, selecting the reset option, and following the on-screen instructions. This process can help resolve issues with your laptop’s performance, remove personal data, or prepare the device for a new user.

Step by step tutorial: Performing a Factory Reset on an HP Laptop with Windows 10

Before you begin the factory reset process, it’s important to understand that this will erase all data on your laptop and restore it to its original state. Make sure to back up any important files or documents to avoid losing them.

Step 1: Access the Recovery Options

Press the Windows key, select the Settings icon, and then choose “Update & Security.”

In this step, you will navigate to the recovery options within the Windows 10 settings menu. It’s important to ensure that your laptop is plugged into a power source to avoid interruption during the reset process.

Step 2: Select “Recovery” and then “Get started” under Reset this PC

Click on the “Recovery” tab on the left-hand side and then click the “Get started” button under the “Reset this PC” section.

This will initiate the reset process. You will be presented with two options: “Keep my files” and “Remove everything.” Choose wisely based on whether you want to keep your personal files or perform a complete wipe.

Step 3: Choose Your Reset Option

Select either “Keep my files” or “Remove everything,” depending on your needs.

If you choose “Keep my files,” the system will retain your personal files but remove apps and settings. Selecting “Remove everything” will result in a complete factory reset, erasing all data on the laptop.

Step 4: Follow the On-Screen Instructions

Follow the prompts that appear on your screen to complete the factory reset process.

The system will guide you through the necessary steps, which may include selecting your current keyboard layout, choosing whether to clean the drives, and confirming your reset choice. Be patient, as the reset can take some time to complete.

After you complete the factory reset, your HP laptop will restart and begin the initial setup process as if it were brand new. You will need to go through the Windows setup, including creating a user account, setting preferences, and installing any necessary drivers or software.

Tips: Performing a Factory Reset on an HP Laptop with Windows 10

  • Back up your data before starting the reset to avoid losing important files.
  • Ensure your laptop is plugged into a power source to avoid interruption.
  • Be prepared to reinstall any apps or software after the reset.
  • Consider updating Windows and drivers after the reset for optimal performance.
  • If you encounter issues during the reset, consult HP’s support resources for assistance.

Frequently Asked Questions

What should I do if my HP laptop doesn’t have the “Reset this PC” option?

If you can’t find the “Reset this PC” option, you may need to create a recovery drive or use HP’s recovery software to perform the factory reset.

Can I cancel the factory reset process once it has started?

It is not recommended to cancel the factory reset process once it has begun, as this could cause system instability or data loss.

How long does a factory reset take on an HP laptop with Windows 10?

The time it takes can vary depending on the laptop’s hardware and the reset option chosen, but it typically takes between 30 minutes to a few hours.

Will a factory reset remove viruses from my HP laptop?

A factory reset can remove most viruses, but it’s recommended to use antivirus software for complete protection.

Can I perform a factory reset without the Windows 10 password?

If you are unable to log into Windows, you can still access the recovery options by restarting your laptop and pressing the F11 key during the boot-up process.


  1. Access the Recovery Options from the Settings menu.
  2. Select “Recovery” and then “Get started” under Reset this PC.
  3. Choose either “Keep my files” or “Remove everything.”
  4. Follow the on-screen instructions to complete the factory reset.


Performing a factory reset on an HP laptop with Windows 10 can seem like a daunting task, but it’s actually quite simple when you follow the right steps. Whether you’re troubleshooting performance issues, preparing your laptop for a new user, or just giving your system a fresh start, a factory reset can be an effective solution. Remember to back up your data beforehand, stay connected to a power source, and be patient throughout the process. Once the reset is complete, you’ll have a clean slate to work with, and your laptop should run more smoothly. If you have any further questions or concerns about performing a factory reset on your HP laptop, don’t hesitate to reach out to HP’s support team for assistance.

Get Our Free Newsletter

How-to guides and tech deals

You may opt out at any time.
Read our Privacy Policy