Word can display expand/collapse arrows next to paragraphs that use heading outline levels. If you want to remove that behavior from particular text, change the paragraph so it is no longer treated as a heading. Simply hiding the arrow without changing the document structure is not generally the intended control.
How to Remove Expand and Collapse from Text in Word
Step 1: Select the heading
Click in the paragraph that shows the expand/collapse control, or select the affected headings.
Step 2: Open the Home tab
Select Home and look at the Styles group.
Step 3: Apply a non-heading style
If the paragraph does not need to be a heading, apply Normal or another appropriate body-text style. The expand/collapse behavior is tied to the paragraph’s outline level.
Step 4: Adjust formatting if necessary
Restyle the paragraph to preserve the appearance you want without assigning it a heading outline level.
Keep Real Headings as Headings
Do not remove heading structure merely because you dislike the expand/collapse arrow. Proper heading styles help organize long documents, support the Navigation Pane, improve accessibility, and can be used to build a table of contents.
If Custom Formatting Is Causing the Behavior
A paragraph can have an outline level even when it does not visibly use a built-in Heading style. Open the Paragraph dialog and review the outline level. Change it to body text only when the paragraph is genuinely not a heading.
Additional Information
Collapsing a heading does not normally delete its content; it changes how the document is displayed while editing. If your concern is what readers see in a PDF or printed copy, check the exported or printed result before restructuring the document.

Matt Jacobs has been working as an IT consultant for small businesses since receiving his Master’s degree in 2003. While he still does some consulting work, his primary focus now is on creating technology support content for SupportYourTech.com.
His work can be found on many websites and focuses on topics such as Microsoft Office, Apple devices, Android devices, Photoshop, and more.