You want a Teams icon on the Windows 11 desktop so a meeting is one double-click away, but right-clicking Teams shows no Open file location or Create shortcut. That is expected: current Teams is a packaged app, installed like Store apps. The quick answer is to open Start, select All, and drag Microsoft Teams onto the desktop. If that fails, a fallback follows.
Applies to: Windows 11 (current releases) and the current Microsoft Teams app for work, school and personal accounts. If Teams is not installed yet, start with downloading Microsoft Teams on Windows 11 and sign in once before making the shortcut.
Microsoft’s desktop icons page for Windows describes this as the way to put an app on the desktop. It works for packaged apps like Teams because Windows creates the shortcut for you.
- Minimize or move open windows so you can see part of the desktop. The drag needs somewhere to land.
- Select Start on the taskbar, then select All to show the full app list. On recent versions of Windows 11 the list may appear as categories, a grid or a list; any view works.
- Find Microsoft Teams. Apps are sorted alphabetically, so it sits under M.
- Press and hold on the Teams entry, drag it out of the Start menu and release it on an empty part of the desktop.
- Double-click the new icon to test it. Teams should open just as it does from Start.
Dragging copies a shortcut; it does not move Teams out of Start. If the Start menu covers the whole screen and you cannot reach the desktop, use the next method instead.
The same drag works for other packaged apps, which is why creating a WhatsApp shortcut on the Windows 11 desktop follows a very similar path.
Example: Two Teams Entries in Start
On a Windows 11 laptop, the All list in the Start menu showed two Teams entries next to each other: Microsoft Teams, and Microsoft Teams (work or school) marked Install.

The second one is only an installer link, so drag the plain Microsoft Teams entry to the desktop. Dragging the Install entry would not give you a working app shortcut.
If dragging does not work, use the Applications folder
Windows has a special folder that lists every installed app, packaged or not, and it offers a Create shortcut command that the Start menu does not. Microsoft does not document this folder on its consumer support pages, but it is built into Windows and is widely used for this task.
- Press Windows logo key + R to open the Run box.
- Type
shell:AppsFolderand press Enter. A File Explorer window called Applications opens with icons for every app. - Find Microsoft Teams. Switching to the Details view or typing “Teams” in the search box at the top right makes it quicker.
- Right-click Microsoft Teams and select Create shortcut.
- If Windows says it cannot create a shortcut here and offers to place it on the desktop instead, select Yes.
- Close the Applications window and double-click the new desktop icon to check it opens Teams.
You can also drag Teams straight from the Applications window to the desktop, which gives the same result.
Why the usual shortcut tricks are missing
Older guides tell you to right-click the app and choose Open file location, use Send to > Desktop (create shortcut), or browse to a Teams.exe file in your user folder and make a shortcut to it. Those steps were written for the classic Teams app, which installed as an ordinary program.
The current Teams is installed as a package in a protected Windows folder. Start typically does not offer Open file location for packaged apps, and Microsoft’s desktop icons page lists Send to > Desktop as a method for files and folders rather than apps.
The practical rule: make the shortcut from Start or the Applications folder, and let Windows keep track of where Teams lives. A shortcut made that way points to the app itself rather than to a file path, so updates should not break it.
On Windows 10 the same principle applies, but the menus look different; making desktop shortcuts in Windows 10 covers that version.
Give the shortcut a key combination, name or icon
Once the icon is on the desktop it behaves like any other shortcut file, so you can customize it.
Open Teams with a keyboard shortcut
- Right-click the Teams shortcut on the desktop and select Properties.
- On the Shortcut tab, click in the Shortcut key box (it reads None).
- Press a letter or number. Windows normally turns it into a Ctrl+Alt combination, so pressing T gives Ctrl + Alt + T.
- Select OK, then press the combination to test it.
A few things to know before you rely on it. The key generally works only while the shortcut file stays on the desktop or in the Start menu folder; delete or move it elsewhere and the key stops working. Pick a combination that no other app uses, since some programs claim Ctrl+Alt keys of their own. If Teams is already open, the key may simply bring it forward rather than start a second copy.
Rename it or change the icon
- Rename: right-click the shortcut, select the rename icon (or press F2 with it selected), type a name such as “Teams (work)” and press Enter.
- Icon: in Properties > Shortcut, select Change Icon if it is available. If the button is grayed out, the icon cannot be changed for that shortcut.
Faster than a desktop icon: taskbar, Start and the browser
Desktop icons get hidden behind open windows, so consider whether one of these suits you better. You can use more than one.
| Option | How to set it up | Best for |
|---|---|---|
| Pin to taskbar | Search for Teams, right-click Microsoft Teams > Pin to taskbar (or right-click the Teams button while it is running and choose Pin to taskbar) | One click from any app, always visible |
| Pin to Start | Search for Teams in Start, right-click it > Pin to Start | Keeping Teams at the top of the Start menu |
| Taskbar position shortcut | Once pinned, press Windows logo key + a number for its position (for example, Windows logo key + 3 for the third pinned app) | Keyboard users |
| Teams on the web as an app | Open Teams in Microsoft Edge, then select Settings and more (three dots) > More tools > Apps > Install this site as an app | PCs where you cannot install the Teams app |
The browser option opens Teams on the web in its own window and can be pinned like any other app. It is a separate route from the installed app, so it signs in on its own and some features may differ.
Two more ways to get Teams open sooner
Start Teams automatically when you sign in
If you open Teams every working day, you may not need to click anything. Windows can launch it for you at sign-in:
- Open Settings > Apps > Startup.
- Find Microsoft Teams in the list and turn its switch On.
- Sign out and back in to check that Teams opens by itself.
Teams also has its own Auto-start Teams option: in Teams settings, select General and look in the System section. If Teams keeps opening after you turn the Windows switch off, check that setting too. Starting apps automatically adds a little time to sign-in, so leave it off on an older or slower PC.
A desktop shortcut to Teams on the web
On a shared or locked-down PC where the app is not installed, you can still put Teams on the desktop as a web shortcut. Microsoft’s desktop icons page notes that New > Shortcut works for web pages as well as files.
- Right-click an empty part of the desktop and select New > Shortcut.
- In the location box, type
https://teams.microsoft.comand select Next. - Name it, for example “Teams on the web”, and select Finish.
The shortcut opens Teams in your default browser, where you sign in with your work, school or personal account. It does not open the installed app, so on your own PC the methods above are the better choice.
Work, school and personal accounts in one shortcut
Microsoft now ships one unified Teams app for work, school and personal accounts on Windows 11, so you do not need separate shortcuts for each. Microsoft calls the consumer version Microsoft Teams for personal use; it runs in the same app.
A desktop shortcut opens the app, not a particular account. It usually opens with the account you used most recently. To switch, select your profile picture at the upper right of Teams and choose the other account.
Here is how that looks day to day. Jordan uses a work account for client calls and a personal account for a community group. One shortcut on the desktop opens Teams; Jordan renames it “Teams” and switches accounts from the profile picture when the evening group call starts. A second shortcut would open the same app, so it adds nothing.
If what you really want is one click into a specific recurring meeting, the meeting’s join link is the tool for that, not a desktop shortcut. Keep the link in your calendar invite; opening it launches Teams (or offers to) and takes you to the meeting.
Shortcut problems and what they mean
Teams is not in the All list or the Applications folder.
Teams is not installed for your Windows user account. Install it, sign in once, then make the shortcut. On a work PC managed by an IT department, the app may be installed or blocked by policy, so check with them first.
There are two Teams entries.
An older Teams version may still be installed alongside the current one. Use the entry named Microsoft Teams with the current icon, and open it once to check it shows your accounts. If an old entry leads to a retired app, remove it in Settings > Apps > Installed apps.
Double-clicking the shortcut shows an error or does nothing.
The shortcut most likely points to an old program file from a previous Teams install or tutorial. Delete it and create a new one from Start or the Applications folder. If Teams also fails from Start, the app itself needs repair: in Settings > Apps > Installed apps, select the More (three dots) icon next to Microsoft Teams, then Advanced options > Repair. If Repair is not available or does not help, select Reset.
The icon shows as blank or a generic file.
Windows sometimes needs a moment, or a restart, to draw the icon for a new shortcut to a packaged app. If it stays blank after a restart, delete the shortcut and make it again.
The shortcut was created but the desktop looks empty.
Desktop icons may be hidden. Right-click an empty part of the desktop, select View and make sure Show desktop icons is checked. If you use OneDrive to back up your Desktop folder, the shortcut is saved there too and may also appear on your other PCs, where it should still work as long as Teams is installed on them.
I want to remove the shortcut but keep Teams.
Deleting the desktop icon removes only the shortcut, never the app. Select it and press Delete, or see removing desktop shortcuts in Windows 11 for other ways.
With the icon in place, try the Ctrl+Alt key combination on it as well: between a desktop shortcut, a taskbar pin and a key press, Teams is never more than a second away.

Matt Jacobs writes and maintains the guides on Support Your Tech, which he started in 2017. He spent most of his career keeping small-business PCs running and still takes the occasional consulting job, so the steps here come from fixing the same problems on other people’s computers. Every guide is checked on his own Windows 11, Windows 10, Mac, iPhone and iPad before it goes up.