How to Check USB Ports on Windows 11: A Step-by-Step Guide

Checking USB ports on a Windows 11 computer is a simple task that can come in handy when you’re troubleshooting device connection issues. By following a few steps, you can quickly determine if your USB ports are functioning correctly.

Step by Step Tutorial: How to Check USB Ports on Windows 11

Before we dive into the steps, it’s important to understand what we’re trying to achieve. We want to verify if the USB ports on your computer are working properly. This can be particularly useful if you’re having trouble connecting devices such as flash drives, external hard drives, or peripherals like mice and keyboards.

Step 1: Plug in a USB Device

Connect a USB device that you know is working to one of your computer’s USB ports.

If the device lights up or shows signs of receiving power, that’s a good initial indicator that the port is functioning. However, lighting up alone doesn’t mean the port is fully operational, so we’ll need to check further.

Step 2: Check Device Manager

Open Device Manager by right-clicking the Start button and selecting ‘Device Manager’ from the list of options.

In Device Manager, you’ll see a list of all the hardware connected to your computer. If there’s an issue with any of the USB ports, you might see a yellow exclamation mark next to the ‘Universal Serial Bus controllers’ section.

Step 3: Look for Error Messages

Click on ‘Universal Serial Bus controllers’ to expand the section and look for any devices with a yellow exclamation mark or error message.

An error message or exclamation mark indicates that there’s a problem with the USB port or the drivers. You may need to update your drivers or troubleshoot further.

Step 4: Test All Ports

Repeat steps 1-3 for all USB ports on your computer.

Testing all ports ensures that you’re not dealing with a single faulty port. If multiple ports are not working, it could be a more significant issue with the USB controller or motherboard.

Step 5: Use Device Performance and Health

Access ‘Device Performance and Health’ in Windows Security to see if there are any reported issues with your USB ports.

This feature scans your system for any hardware issues and can give you a more comprehensive overview of any problems with your USB ports.

After completing these steps, you should have a clear idea of whether your USB ports are functioning correctly. If you discover that one or more ports are not working, you can begin troubleshooting or consider having your computer serviced by a professional.

Tips: How to Check USB Ports on Windows 11

  • Always use a USB device that you know is in good working condition when testing your USB ports.
  • If a port isn’t working, try plugging in a different device to rule out the possibility that the first device is defective.
  • Check for Windows Updates, as a recent update might include fixes for USB port issues.
  • If your USB ports are not working after an update, you might need to roll back your drivers to a previous version.
  • Remember, front panel USB ports on a desktop computer can have separate issues from the motherboard’s rear ports, so test both sets.

Frequently Asked Questions

What do I do if my USB ports are not working?

If your USB ports are not working, you can try updating your drivers, checking for Windows Updates, or using the built-in troubleshooter to fix the issue. If these steps don’t work, it might be a hardware problem, and you should consider contacting a professional.

Can a USB port stop working because of a software issue?

Yes, a USB port can stop working due to a software issue, such as outdated or corrupted drivers. Keeping your system updated can help prevent these issues.

How do I update my USB port drivers?

To update your USB port drivers, go to Device Manager, right-click on the USB controller, and select ‘Update driver.’ You can then choose to search automatically for updated driver software.

Is it possible for a USB port to wear out?

Yes, with physical wear and tear over time, a USB port can become loose or damaged and may need to be replaced.

Can I check USB port voltage and current on Windows 11?

Windows 11 does not have a built-in feature that allows you to check the voltage and current of USB ports. However, you can use third-party software or a multimeter to check these parameters.


  1. Plug in a known working USB device.
  2. Open Device Manager.
  3. Look for error messages under ‘Universal Serial Bus controllers.’
  4. Test all USB ports.
  5. Use ‘Device Performance and Health’ in Windows Security.


Knowing how to check USB ports on Windows 11 is an essential skill for troubleshooting potential issues with your computer’s connectivity. Whether you’re a tech-savvy individual or just someone who uses a lot of USB devices, following the steps outlined in this article will help you identify and resolve any USB port problems you may encounter. Remember, keeping your drivers updated and your system in good condition is key to ensuring all your ports function correctly. If you’re still experiencing issues after going through these steps, don’t hesitate to reach out to a professional for assistance.

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