Are you a Pokémon Go fan who’s been frustrated by a stuck loading screen on your iPhone? Don’t worry, you’re not alone. Here’s a quick rundown on how to fix it: First, try restarting the app. If that doesn’t work, check for updates or reinstall the app. You can also clear the cache or check for iOS updates. Last but not least, if all else fails, contact the app support team.
Step by Step Tutorial: Fixing Pokémon Go Stuck on Loading Screen on an iPhone
Before diving into the steps, let’s understand what’s going on. The loading screen issue can be caused by several factors such as a software glitch, server issues, or outdated app versions. By following these steps, we aim to troubleshoot and resolve the problem, getting you back to catching Pokémon in no time.
Step 1: Force Quit the App
Swipe up from the bottom of your iPhone screen and swipe the Pokémon Go app off the screen to force it to close.
Sometimes apps just need a little jolt to get them working again. By force quitting Pokémon Go, you’re giving the app a fresh start which might be all it needs to get past that pesky loading screen.
Step 2: Restart Your iPhone
Hold the power button on your iPhone until the “slide to power off” appears, then slide to turn off. After a minute, turn your iPhone back on.
Restarting your iPhone can clear out any minor software issues that might be causing the game to hang on the loading screen. It’s a simple but often effective solution.
Step 3: Check for App Updates
Open the App Store, go to your account icon, and see if there are any updates available for Pokémon Go.
App developers frequently release updates to fix bugs and improve performance. If you’re running an outdated version of Pokémon Go, updating to the latest version could fix the loading screen issue.
Step 4: Reinstall the App
Delete Pokémon Go by pressing and holding the app icon and selecting “Delete App,” then reinstall it from the App Store.
Sometimes, a clean slate is what the app needs. Reinstalling Pokémon Go ensures that you have the most recent version and can also clear out any corrupt data that may be causing the load screen to freeze.
Step 5: Clear Safari’s Cache
Go to Settings, Safari, and then select “Clear History and Website Data.”
Pokémon Go uses Safari’s web data for logging in and other functions. By clearing the cache, you might resolve any login issues that are causing the loading screen to get stuck.
Step 6: Check for iOS Updates
Go to Settings, General, and then “Software Update” to see if there is an iOS update available for your iPhone.
Operating system updates often include bug fixes that can resolve app-related issues. Making sure your iPhone’s software is up to date could get Pokémon Go past the loading screen.
Step 7: Contact App Support
If all else fails, reach out to Pokémon Go’s support team for help.
Sometimes the issue might be on their end, or more complex than what can be resolved with simple troubleshooting steps. Reaching out to support can often lead to a solution or at least provide more insight into the issue.
After completing these actions, you should be able to successfully load Pokémon Go on your iPhone and get back to playing. If the issue persists, there may be a server problem or a more complex software issue at play.
Tips: Preventing Pokémon Go Load Screen Issues on an iPhone
- Make sure to regularly update your apps and iOS to avoid compatibility issues.
- Always close apps running in the background to free up memory and resources.
- Avoid playing the game with a low battery as this can affect app performance.
- Ensure you have a stable internet connection before launching the game.
- Keep an eye on the official Pokémon Go Twitter account for any reports of server outages or known issues.
Frequently Asked Questions
Why does Pokémon Go get stuck on the loading screen?
The game might get stuck due to software glitches, server issues, or outdated versions of the app.
Can I lose my game progress if I reinstall Pokémon Go?
No, your progress is linked to your account. As long as you log in with the same account after reinstalling, your progress will be intact.
Is it safe to clear Safari’s cache?
Yes, it’s safe but you will lose your browsing history and website data.
How do I know if there’s an issue with Pokémon Go’s servers?
You can check the official Pokémon Go Twitter account or websites that track server status.
Can I play Pokémon Go on multiple devices?
Yes, you can log into your account from multiple devices, but you can only play on one device at a time.
- Force quit the Pokémon Go app.
- Restart your iPhone.
- Check for app updates in the App Store.
- Reinstall Pokémon Go.
- Clear Safari’s cache.
- Check for iOS updates.
- Contact Pokémon Go support if needed.
Getting stuck on the loading screen when you’re ready to play Pokémon Go can be a real bummer, but don’t let it get you down. With a bit of troubleshooting, you’re likely to get past the issue and back to enjoying the game. Remember, keeping your apps and iOS up to date is key to preventing these kinds of hiccups.
If you’ve tried all the steps and still can’t get past the loading screen, reaching out to the support team is your best bet. They’re there to help and can often provide the solution you need. Don’t let a stuck loading screen put a damper on your Pokémon adventures—get out there and catch ’em all!
Matt Jacobs has been working as an IT consultant for small businesses since receiving his Master’s degree in 2003. While he still does some consulting work, his primary focus now is on creating technology support content for SupportYourTech.com.
His work can be found on many websites and focuses on topics such as Microsoft Office, Apple devices, Android devices, Photoshop, and more.