Fixing a Mouse that Keeps Freezing on Windows 11: A Step-by-Step Guide

Is your mouse constantly freezing up on you while you’re trying to get things done on your Windows 11 computer? It’s not only frustrating but can seriously mess with your productivity. Luckily, it’s often an issue that you can fix on your own, without having to call in the tech cavalry. In just a few steps, you can unfreeze your mouse and get back to work (or play) in no time.

Step by Step Tutorial to Fix a Mouse that Keeps Freezing on Windows 11

Before we dive into the nitty-gritty, let’s lay out what we’ll be doing. These steps aim to troubleshoot and resolve the issue causing your mouse to freeze on Windows 11. By the end, your mouse should be working smoothly again.

Step 1: Check your mouse and USB ports

First things first, let’s make sure it’s not a hardware issue.

Make sure your mouse is securely plugged into the USB port. If it’s wireless, ensure that the battery isn’t dead and that it’s turned on. Try using the mouse in a different USB port or another computer to see if the problem persists.

Step 2: Update or reinstall mouse drivers

Next up, let’s make sure your drivers are up to date.

Go to Device Manager, find your mouse under ‘Mice and other pointing devices’, right-click and choose ‘Update driver’. If an update doesn’t fix the issue, try reinstalling the driver by uninstalling it first and then restarting your computer.

Step 3: Check for Windows updates

Windows updates can often fix pesky bugs.

Open Settings, navigate to ‘Update & Security’, and click ‘Check for updates’. If there are any pending updates, install them and see if that resolves your issue.

Step 4: Change the power management settings for the USB port

Sometimes, the USB port powers down to save energy, causing the mouse to freeze.

In Device Manager, under ‘Universal Serial Bus controllers’, find ‘USB Root Hub’, right-click, and go to ‘Properties’. Under the ‘Power Management’ tab, uncheck ‘Allow the computer to turn off this device to save power’.

Step 5: Run the Hardware and Devices troubleshooter

Windows has built-in tools to help with hardware issues.

Type ‘Troubleshoot’ into the Windows search bar, click on ‘Other troubleshooters’, and run the ‘Hardware and Devices’ troubleshooter. Follow any on-screen instructions.

After completing these steps, your mouse should be back to its usual responsive self. If it’s still freezing, there may be a deeper issue at play, and you might need to consult a professional.

Tips for Preventing your Mouse from Freezing on Windows 11

  • Keep your mouse and its sensor clean to prevent dust from interfering with its operation.
  • Avoid using your mouse on reflective or glass surfaces as they can cause tracking issues.
  • Consider investing in a mouse pad if you don’t already have one.
  • If you’re using a wireless mouse, ensure it’s within a good range of the receiver.
  • Regularly check for driver and Windows updates to keep your system running smoothly.

Frequently Asked Questions

Could the freezing issue be caused by a virus or malware?

It’s possible, but not likely. If you suspect this is the case, run a full system scan with your antivirus software to check for any threats.

Does using a different USB port make a difference?

Sometimes, yes. A faulty USB port might not transmit data effectively, which can cause the mouse to freeze.

Can heavy software applications cause the mouse to freeze?

Heavy software can burden your system’s resources, which might indirectly cause your mouse to freeze. Close any unnecessary applications if this happens.

What if none of these steps fix my mouse freezing issue?

If you’ve tried all these steps and the issue persists, it might be time to consult with a tech professional.

Can updating Windows really help with a freezing mouse?

Yes, updates can improve system stability and fix known bugs that could be affecting your mouse’s performance.


  1. Check your mouse and USB ports.
  2. Update or reinstall mouse drivers.
  3. Check for Windows updates.
  4. Change USB port power management settings.
  5. Run the Hardware and Devices troubleshooter.


Dealing with a mouse that keeps freezing on Windows 11 can be a real headache. However, with the steps outlined in this article, you should be able to identify and fix the issue efficiently. Remember, it’s important to keep your device drivers and operating system up to date, as this can prevent many common issues, including mouse freezes. If, after trying these steps, your mouse is still giving you trouble, it might be a sign of a larger problem, and seeking professional help could be the best course of action. Don’t let a freezing mouse slow you down—take control and get back to your seamless computing experience.

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