How to Remove Red X on Files Windows 11: A Step-by-Step Guide

Are you seeing a red X on some of your files in Windows 11 and wondering what to do about it? You’ve come to the right place! In a few simple steps, you can remove that pesky red X and get back to using your files without any issues. It’s actually a pretty straightforward process, so let’s dive in.

Step by Step Tutorial: Removing Red X on Files in Windows 11

Before we jump into the steps to remove the red X, it’s important to understand what it represents. The red X usually appears on a file or folder when there’s a problem with synchronization. This could be because the file is not properly synced with OneDrive or another cloud service. By following the steps below, you’ll be able to clear this error and restore your files to their normal state.

Step 1: Check Your Internet Connection

Make sure your computer is connected to the internet.

Without an internet connection, your files cannot sync properly, which could be the reason for the red X. Double-check that your Wi-Fi or wired connection is working as it should.

Step 2: Check OneDrive Sync Status

Open OneDrive and check if it’s syncing correctly.

If you’re using OneDrive, click on the cloud icon in the taskbar and ensure that all files are up to date. If there are any sync problems, OneDrive will usually provide guidance on how to resolve them.

Step 3: Restart OneDrive

If OneDrive is the issue, try restarting the app.

Right-click the OneDrive icon in the taskbar and select "Close OneDrive." Then, open the Start menu, find OneDrive, and click it to restart the app. This can often clear up any temporary issues causing the red X.

Step 4: Clear OneDrive Cache

If the issue persists, clear the OneDrive cache.

In the search bar, type "%localappdata%MicrosoftOneDriveonedrive.exe /reset" and press Enter. This will reset OneDrive’s settings and cache, which may resolve the red X issue.

Step 5: Check File Availability

Ensure that the file isn’t set to "Always keep on this device."

For OneDrive files, right-click on the file with the red X, go to "OneDrive," and make sure "Always keep on this device" is not checked. If it is, uncheck it and allow the file to sync again.

After completing these steps, your files should no longer display a red X, and you should be able to access them without any syncing issues.

Tips for Removing Red X on Files in Windows 11

  • Keep your Windows 11 operating system updated to ensure that all system components, including file syncing services, are working properly.
  • Regularly check your cloud storage service, whether it’s OneDrive or another provider, for any syncing issues or updates.
  • Make sure that you’re signed in to all necessary accounts, as syncing problems can arise from account issues.
  • Always back up your files to avoid data loss in case the red X indicates a more serious issue.
  • If the problem persists, consider contacting Microsoft support for further assistance.

Frequently Asked Questions

What does the red X on my files mean?

The red X typically indicates that there’s a syncing issue with your file or folder, often related to cloud services like OneDrive.

Can I ignore the red X on my files?

Ignoring the red X may lead to further issues, as it suggests your files are not properly synced. It’s best to resolve the problem as soon as possible.

Will I lose any data when I remove the red X?

Following the steps provided should not result in data loss. However, always ensure that you have backups of important files.

Can the red X appear on folders as well?

Yes, the red X can appear on both files and folders that are experiencing syncing problems.

What if the red X still appears after following these steps?

If the issue persists, it may be a deeper system problem. Consider reaching out to Microsoft support for additional help.


  1. Check your internet connection.
  2. Check OneDrive sync status.
  3. Restart OneDrive.
  4. Clear OneDrive cache.
  5. Check file availability.


Experiencing a red X on your files can be frustrating, but it doesn’t have to be a permanent problem. By following the steps outlined in this article, you should be able to resolve the issue in Windows 11 promptly. Remember to keep all related software up to date, maintain an organized file system, and regularly back up your data to avoid potential sync issues in the future. If you find yourself stuck or the problem persists, don’t hesitate to seek assistance from a professional or Microsoft support. They’ll be able to guide you through more advanced troubleshooting steps and ensure that your files are safe and sound. So there you have it—now you know how to remove the red X on files in Windows 11. Go ahead and give these steps a shot, and bid farewell to those annoying red X marks!

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