Why is My iPhone Separating Messages from Unknown Senders?

The steps in this guide are going to show you how to enable or disable the Unknown Senders tab in the Messages app on your iPhone.

  1. Open the Settings app.
  2. Scroll down and choose the Messages option.
  3. Choose the Unknown & Spam option.
  4. Tap the button to the right of Filter Unknown Senders.

With the recent increase in spam and telemarketing phone calls, a lot of people are receiving calls from people that they don’t want or need to talk to. In many cases, blocking these numbers as they call is one of the only options for dealing with them.

But spam contact isn’t limited to just phone calls, and it’s possible that you are also getting spam text messages. Your iPhone has a feature where it can filter text messages from unknown senders into a separate tab, where you also won’t receive notifications for those messages.

You may find, however, that it is filtering messages from people that you would like to communicate with. In that case, you may wish to disable this unknown sender filtering in your iPhone messages app. Our tutorial below will show you where to find that option.

How to Enable or Disable Unknown Sender Filtering in the iPhone Messages App

The steps in this article were performed on an iPhone 11 in iOS 13.1.3.

Step 1: Open the Settings app.

open Settings app

Step 2: Scroll down and choose the Messages option.

open the Messages menu

Step 3: Scroll down and select the Unknown & Spam button.

open the unknown and spam menu

Step 4: Tap the button to the right of Filter Unknown Senders to turn it on or off. I have disabled the unknown sender filtering in the picture below.

what does Unknown Senders mean in Messages on my iPhone

Find out what the “Delivered” tag means that appears under some of your text messages.