Checking Quarantined Emails in Outlook on Windows 11: A Step-by-Step Guide

Checking quarantined emails in Outlook on Windows 11 is a simple process that involves accessing the Exchange admin center, locating the quarantine section, and reviewing the emails that have been flagged as potential threats. Once reviewed, you can release emails that are safe to your inbox or delete those that are indeed threats.

Step by Step Tutorial: Checking Quarantined Emails in Outlook on Windows 11

Before diving into the steps, it’s important to understand that quarantined emails are those that have been flagged by Microsoft’s filtering service. These emails could potentially be spam, phishing attempts, or carry viruses, so they are kept away from your inbox to keep you safe.

Step 1: Log in to the Exchange admin center

Log in to your Exchange admin center using your Microsoft 365 credentials.

To access the Exchange admin center, you must have admin privileges. If you don’t, you’ll need to request access from your system administrator.

Step 2: Navigate to the ‘protection’ section

Once logged in, find and click on the ‘protection’ section in the left-hand menu.

The ‘protection’ section is where you’ll find all the tools related to securing your email, including the quarantine.

Step 3: Click on ‘quarantine’

Inside the ‘protection’ section, click on the ‘quarantine’ option to view the emails.

Here, you’ll see a list of emails that have been deemed suspicious. You can sort and filter this list to find specific emails.

Step 4: Review the quarantined items

Take your time to review the items that have been placed in quarantine.

When reviewing, be cautious. If you’re unsure about an email, it’s better to leave it quarantined or consult with a cybersecurity expert.

Step 5: Release or delete emails

Decide which emails are safe and can be released to your inbox, and which should be deleted.

When you release an email, it will be sent to your inbox, and when you delete it, it will be removed permanently.

After you complete the action of checking your quarantined emails, you’ll have either cleaned up potential threats or recovered important emails that were mistakenly quarantined. Your inbox will be safer and more organized as a result.

Tips: Checking Quarantined Emails in Outlook on Windows 11

  • Always double-check the sender’s email address and the content before releasing an email from quarantine.
  • If you are unsure about an email, consult with your IT department or a cybersecurity expert.
  • Regularly check the quarantine folder to ensure no important emails are missed.
  • Be cautious of releasing emails that contain attachments, as they could contain malware.
  • Familiarize yourself with common phishing tactics to better identify suspicious emails.

Frequently Asked Questions

How often should I check my quarantined emails?

Check your quarantined emails regularly, at least once a week, to ensure no important communications are missed.

Can I set up notifications for when emails are quarantined?

Yes, you can configure notifications within the Exchange admin center to alert you when emails are quarantined.

Is it safe to release emails from quarantine?

It is generally safe to release emails from quarantine if you have verified the sender and content. However, exercise caution, especially with emails containing links or attachments.

What happens to emails that are deleted from quarantine?

Deleted emails are permanently removed and cannot be recovered.

Can I whitelist a sender so their emails are not quarantined in the future?

Yes, you can add trusted senders to a whitelist to prevent their emails from being quarantined.


  1. Log in to the Exchange admin center.
  2. Navigate to the ‘protection’ section.
  3. Click on ‘quarantine’.
  4. Review the quarantined items.
  5. Release or delete emails as necessary.


In the digital age, email security is more important than ever. With the rise of phishing scams and malware, having a system in place to quarantine suspicious emails is a necessity. Checking quarantined emails in Outlook on Windows 11 ensures that you don’t miss out on important emails flagged mistakenly while keeping your inbox free from threats. It’s a balancing act between security and convenience, but with the steps outlined in this article, you can confidently manage your quarantined emails. Remember, when in doubt, err on the side of caution and seek advice from cybersecurity professionals. Stay safe and keep your inbox clean!

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