A laptop screen that turns completely white, sometimes called the “white screen of death,” can come from a crashed graphics driver, a bad Windows update, a display setting, or a hardware fault in the screen itself. The good news is that most cases are software problems you can fix yourself.
Work through the steps below in order. The first two take less than a minute and tell you whether you’re dealing with a software or hardware problem, which saves you from trying fixes that can’t help.
How to Fix a White Screen on a Windows 10 Laptop
Step 1: Do a hard restart
Unplug the charger and any USB devices. Press and hold the power button for 15 to 30 seconds until the laptop shuts off completely, wait a few seconds, then turn it back on. This clears a temporary glitch in many cases.
Step 2: Find out whether it’s hardware or software
- Watch the startup screen. If the screen is white even on the manufacturer logo or BIOS screen, before Windows loads, the problem is almost certainly hardware.
- Connect an external monitor or TV. Plug it into the HDMI port and press Windows key + P, then choose Duplicate or Second screen only. If the external display looks normal, Windows is fine and the laptop panel or its cable is at fault.
Step 3: Restart the graphics driver
Press Windows key + Ctrl + Shift + B. The screen flickers and you hear a beep as Windows restarts the graphics driver. This often clears a white screen that appeared while you were using the laptop.
Step 4: Disconnect external devices
Remove docks, USB hubs, external drives, and other monitors, then restart. A faulty peripheral or display adapter can confuse the graphics output.
Step 5: Boot into Safe Mode
If the screen goes white before you can sign in, force the recovery menu: turn the laptop on and hold the power button to switch it off as soon as Windows starts loading. Do this three times, and Windows opens Automatic Repair. Choose Advanced options > Troubleshoot > Advanced options > Startup Settings > Restart, then press 4 for Safe Mode or 5 for Safe Mode with Networking. If you can see the screen in Safe Mode, the problem is a driver or app. Microsoft describes these tools in its guide to recovery options in Windows.
Step 6: Roll back or reinstall the graphics driver
- Right-click Start and choose Device Manager.
- Expand Display adapters, right-click your graphics card and choose Properties.
- On the Driver tab, click Roll Back Driver if it’s available. Otherwise, choose Uninstall device, restart, and let Windows reinstall a basic driver.
- Download the latest driver from your laptop maker’s support site, or from Intel, AMD or NVIDIA.
Step 7: Uninstall a recent update
If the white screen started after Windows Update, go to Settings > Update & Security > Windows Update > View update history > Uninstall updates and remove the most recent one. From the recovery menu, use Troubleshoot > Advanced options > Uninstall Updates.
Step 8: Use System Restore
From Safe Mode or the recovery menu, choose System Restore and pick a restore point from before the problem began. Your files stay intact. See how to restore Windows 10 for the full walkthrough.
Step 9: Repair system files
Open Command Prompt as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth. Restart when both finish.
Check for a High Contrast Theme
If the screen is mostly white but you can still see text and windows, you may have switched on a high contrast theme by accident. Press Left Alt + Left Shift + Print Screen to toggle it off, or go to Settings > Ease of Access > High contrast and turn it off.
Signs It’s a Hardware Problem
- The screen is white before Windows loads, including on the BIOS or logo screen.
- An external monitor works perfectly.
- The white screen flickers or changes when you move the lid.
- There are lines, color bands or dark patches along with the white.
These point to a loose or damaged display cable, a failing LCD panel or a graphics chip fault. Check whether the laptop is still under warranty and contact the manufacturer or a repair shop. In the meantime, you can keep working with an external monitor.
Troubleshooting
- The screen goes white only in one app. Update or reinstall that app, and turn off hardware acceleration in its settings. Browsers and Office apps are common culprits.
- The screen turns white after waking from sleep. Update the graphics driver and turn off Fast Startup under Control Panel > Power Options > Choose what the power buttons do.
- It started after a drop or spill. Stop using the laptop and have it checked. Liquid damage gets worse with power applied.
- Safe Mode also shows a white screen. That points to hardware. Test with an external monitor to confirm.
- Nothing fixes it but an external monitor works. Back up your files now while you can see them.
Frequently Asked Questions
Why does my laptop screen turn white?
The most common causes are a crashed or corrupted graphics driver, a faulty Windows update, overheating, or a loose display cable. Less often, the LCD panel itself is failing.
Can I fix it if I can’t see anything at all?
Yes. Use an external monitor, or force the recovery menu with three interrupted startups, which lets you reach Safe Mode and System Restore.
Is a white screen caused by a virus?
Rarely. Run a full scan in Windows Security once the screen works, but drivers and hardware are far more likely.
Will resetting Windows fix it?
It fixes software causes, but try the steps above first. A reset won’t help with a hardware fault.
Wrapping Up
Start with a hard restart, then test with an external monitor to see whether the problem is software or hardware. Restart the graphics driver, boot into Safe Mode, and roll back the driver or a recent update. If the screen is white even before Windows loads, it’s time for a repair. If your screen is black instead, see how to fix a black screen in Windows 10, and for Windows 11, how to fix a grey screen on Windows 11.

Matt Jacobs has been working as an IT consultant for small businesses since receiving his Master’s degree in 2003. While he still does some consulting work, his primary focus now is on creating technology support content for SupportYourTech.com.
His work can be found on many websites and focuses on topics such as Microsoft Office, Apple devices, Android devices, Photoshop, and more.